You don't have to worry about being overcharged, because the quotes we provide are calculated by our advanced system using years' worth of labor and parts data. Our mechanics charge a flat rate for the service they provide based on the fair time delivered by our system so even if it takes them longer than the estimated time, you don't get overcharged!
Since everything is systematized and prices are pre-offered, you do not have to worry about any last minute hassles, extra charges, tips, or negotiations.
We assure you that our mechanics will rise up to your standards and meet all your expectations. We only hire mechanics who hold at least 5 years of experience, are professional and friendly, and come from a safe, clean background. Our mechanics are capable of finishing any job but we only select the best mechanic for you based on your selected service(s) and car information. We have developed a unique system that prioritizes your location, time, and skills needed for the job and then selects the best mechanic to cater to you. This ensures that the mechanic you receive through our mobile service is truly fit to do the job, schedule wise and skill wise.
We only choose the best for you. Our hiring process for mechanics is extensive and thorough so you are not left with any unprofessional service. From mechanics' work experience to work ethics and background, everything is tested and checked before they are hired.
To save us and you the hassle, we take care of insurance matters as well. We take care that all our mechanics possess an industry standard liability insurance and all our services are covered with insurance as well.
Like the actual service, the parts are essential in delivering a high quality service. For this, we only work directly with reputed auto parts suppliers who offer quality and reliable products. So you know we are working with the best parts for you. We mainly work with OE quality parts or if they are unavailable, we only rely on their best equivalents.
For your choice, we give you the option to purchase your own parts for our mechanics to work with. Our mechanics will work with any proper parts you present them with but we suggest you go for high quality OEM or equivalent parts so that our service is able to deliver a good long-term job to your vehicle!
To add even more quality for you, we cover every part purchased through us with a 12-month or 12,000 mile guarantee! Any defects in the parts that arise within our warranty period, rest assured that Otobots will replace, repair, or fix the problem without costing you a single extra penny. We take our responsibility seriously for your convenience!
All of the above mentioned procedures, details, warranties, guarantees, or services are only promised through mechanics at Otobots. Any extra payments made by you to our mechanics are not the liability of Otobots and we only cover the responsibility of the procedure, service, mechanics, and guarantees that we offer under this name.